You should be aware that I have 3 long-hair Dachshunds. If you are allergic or afraid of dogs, unfortunately, this may not be the right studio for you as they will be in the home almost 100% of the time. Our studio is located inside part of my personal home. The Pilates and Gyrotonic studios are located in parts of the home that are dedicated to the business exclusively and my dogs only go in there if I am teaching.

The dogs will bark when people enter and or leave the home as that is in their nature. They are all friendly; some more then others (Presley). If you wish for them to be locked away during your sessions please advise us upon booking so that we may try to make arrangements prior, but note they may/will bark uncontrollable if not in sight of Victoria - as they are her guard dogs and are trained to be by her side. They will to sit in their dog seats and observe class sessions quietly. We are sorry if this is a inconvenience.

A small towel, a bottle or cup for water ( we have a Zero water tower if needed),

Grip socks are highly recommended & required for certain advanced Pilates movements; regular socks will NOT be allowed on the equipment due to safety reasons. Sock bottoms must have non slip grips on them.

Gloves are recommended for certain wrist-heavy Pilates exercises. (WAGs brand is what I recommend to my clients as it provides proper wrist support for plank work.) These are available for purchase on the booking site as an add on to you class purchase or you may buy in person before your session. We also sell Salt & Honey reformer towel mat topper covers that help with grip and sweat absorption .

You are welcome to bring your own hand/foot loop straps, handles, or other props you already own to be used in your classes.

We ask that you wear active wear that is form-fitting. It helps the instructor to see your bodies lines better. Overly baggy clothing can get stuck in the equipment.

Please tie back all long hair! Long hair can get tangled or stuck in the equipment.

Deodorant is strongly recommended but please be mindful of other perfumes, lotions, & body sprays you wear (especially if they are overly strong) as they may be a distraction to other people’s senses.

Please DO NOT wear body oils or lotions to class as they can make you slicker and may stain the equipment or make it unsafe to use for certain movements like planking kneeling, or standing work.

***No jewelry is allowed while working with any class equipment. You will be asked to remove it ***

We have a fair 12 hour cancellation policy for all group classes and all private & DUO sessions. We are extremely strict about this policy. Without timely notice, the class credit for the session will be forfeited (*Unless Accompanied by a MEDICAL PROVIDERS EXCUSED ABSENCE, regarding medical illness). If you have fever, are in any pain , or are dizzy, we ask that you cancel your session(s) and seek the advice of your doctor ASAP. We appreciate your cooperation in this matter. Your Safety is always our priority. If a cancellation is made outside the designated window, it is considered an early cancellation and the class or session is automatically returned to your account. If a cancellation is made inside the designated window, you will lose the private or group class session from your account.

In the event of an emergency, Mgmt will determine on a case-by-case basis .

Everyone is required to register and create their own account with our booking site PocketSuite. Please click on the black appointment button at the top of the page to start. Once you create your account it will ask you which service you wish to purchase and then show you the calendar and hours available. If you need help with booking a slot please send us a message. Note that If you choose to pay by Zelle you do not need to keep a credit card on file with PocketSuite, and CORE management will send you separate invoices. If you do keep a card on file and use it to make any purchases, please note they will add a 3% surcharge to the total. The CORE Movement Studio will not have access to your credit card information !

~The CORE Movement Studio is a place where everyone feels supported and encouraged. Negative or critical comments will not be allowed. If there is an issue with another participant please inform Mgmt. as soon as possible so that the matter can be handled accordingly. Disrespect to other clients or staff will not be tolerated ! Repeated violations of this policy will result in cancellation of your sessions and or membership.

~Please silence ALL Cell Phones & Smart Watches during class time. It is the way we keep our class environment free of distractions and easier to connect to the mind & body . If you need to make an emergency call or read & reply to texts, please step outside the studio until all communication is completed. Please make as few distractions when leaving and entering class as it is distracting to everyone and can alter ones focus.

~Photos, videos, or audio recordings of you on our equipment, of ANY classes, or any part of our studio at any time are strictly prohibited and will NOT be permitted unless permission is granted prior to by the Owner, Mgmt., and ALL participants in such class has signed a digital release wavier or has one on file.

~In an effort to keep the studio clean and the equipment safe to use for the next client, we ask that you kindly wipe down any and all equipment you used in that days class with the provided spray/disinfectant wipes immediately after class is finished and put back all props where they were originally stored.

You may park in the driveway if a spot is available . Please do not park in the middle of the driveway, block other cars from leaving, or park on the side of the street where there is posted “No Parking” signage.

Please arrive no sooner than 10 min. before your scheduled class.

**You are welcome to enter the home studio foyer within 5 min. before classes start . If other classes or privates are still in session please do not disturb the instructor. You are welcome wait in the foyer or use the restroom while waiting for classes.

Due to limited space, we kindly ask that you depart promptly when classes end to help keep our class transitions and parking areas available to those whose classes are after yours.

Pocketsuite our current booking app does have a wait-list option for Group classes only. If more then 3 people are registered for a class you will be asked if you wish to join the wait list for that class. You will be notified up to 24 hours before a class if you got off the wait list. The day of the class you are free to check the booking calendar to see if a spot opened up within the 24 hours since the wait list turned off. You may try to contact the studio but as I am teaching all day I may not be able to assist in a timely manner.

Unfortunately, not at this time. I am not set up to host children in either of the studios while I am instructing. There is no where for them to sit, watch, or hang out.

If you would like to take a Duo session with your child who is under the age of 16, please let me know before signing up for classes. Minors under the age of 16 will need to 1st have a 30-minute evaluation with me so that I determine your child’s proprioception and see if the movement method chosen is the right fit.

The majority of teens that I work with are heavily involved with outside sports like Ballet, Gymnastics, Golf, Dance, etc.

Yes, however, I am teaching throughout the day and leave the phone on silent so I may NOT answer the phone- especially during class times. I prefer that you use the booking page to set up a FREE 5-15 minute phone consultation ( under the category tab on the booking page)

When I’m working with clients or teaching classes I give them my full attention and respect their time by not checking my phone. By booking a call in the calendar, you are ensuring that I will call you at the time you set, giving you my fullest attention during your booked time slot.

If you get the voicemail you are free to leave us a message, we will get to your call after all booked calls have been made.

You are also free to email us at:

Info@coremovementstudio.com

A duo session is a shared pilates session with a partner of your choosing ( usually a spouse, friend, or family member). This option is for those who want or like working out with someone they know. The Duo sessions are 1 hour and the cost of the private is split. Each person pays $45 for that hour and they book their session separately ( but at the same time slot as their duo person) as every person needs to book for themselves.

If your duo partner cancels their scheduled session for any reason, the other party has 2 options, keep their session and pay the difference for the class now being a single private session ($90; so an additional $45 payment would be needed before the session), or you can have a 30 min private session for the $45 class credit rate already purchased .

Our preferred method of payment is Zelle. Please text or email us letting us know you wish to use this option . We will email you a separate invoice outside of Pocketsuite and manually add your purchased credits into the system.

If you will be using a Credit Card or Debit Card, FSA or HSA Card, please purchase your credits on the PocketSuite links throughout our website. Please Note there is a 3% automatic surcharge added to your invoice if your chose to use this payment method option.

Payment is due immediately after receiving an invoice from us. Invoice emails are sent to the email account you used to register for classes on our PocketSuite booking page.

All purchases are non-refundable and non-transferable. Expiration dates can NOT be extended.

*Please purchase only what credits you know you will use. CORE Power Packages and “Class” Packs are for those who seek regular class attendance but do not wish to be locked into a contract or ongoing membership . Drop in class options or single classes are also available for those whom want to audition me and my teaching style, those who may not be ready to commit to the movement method they want to try, for those who are visiting town and want to work out, or for those who may need another session added to their Packages

~HSA~

If your Medical provider has recommended Pilates lessons for your specific health issue, you may be able to use your HSA card (and pre-tax HSA funds) to pay for Pilates sessions. Ask your Provider for a letter of Medical Necessity ( a prescription for Pilates ) stating Pilates is a treatment for your specific condition; keep this and detailed receipts of each visit for your records, Most Insurance companies will require this letter of Medical Necessity to be signed by your Doctor. Please check with your HSA /Insurance provider for more information or to confirm your eligibility as the rules vary depending on the insurance provider, state, and coverage.

~FSA~

The IRS permits your FSA funds to be used to cover separate costs incurred at physical therapy facilities or for particular activities (i.e., Pilates lessons) that a patient’s doctor has recommended. The Provider is required to make a declaration ( state in writing via letter of Medical Necessity or written prescription) that Pilates is a treatment that is required to treat your illness or condition, whether it be physical or mental. Make sure your healthcare provider and FSA administrator approve Pilates as a treatment for your medical condition. Please save all your receipts and other supporting documentation related to your HC FSA expenses and claims. The IRS can request to verify the eligibility of your expenses via itemized receipts, or ask to see your letter of Medical Necessity at any time.

Starting in January 2025 we will be offering Membership/Subscription services for our Group Classes. Please only purchase what package level you think or know you can use each month as Memberships do not have the ability to adjust without having to sign new contract agreements each time you need to make a change to your class attendance. This option is perfect for those who commitment to their ongoing regular Pilates practice and don’t want to have to purchase drop-in packages when their credits expire monthly.

CORE Memberships are based on regular weekly attendance. However, you are free to use your credits how you wish within the 4 week billing cycle.
4 packs = once a week class *

8 packs = twice a week *

12 pack = 3 classes per week

20 pack= 4-5 classes a week*

CORE UNLIMITED -6 classes a week*

*4 weeks to use credits from date of purchase, credits expire 4 weeks from day of purchase, unused credits DO NOT roll over, & can NOT be transferred to others. You may not use one billings cycles credits to book into the following month. Credits are issued upon payment.

Membership/Subscriptions must be paid with a card kept on file. We can not accept cash, check , Zelle or other for this services. Also please note Pocketsuite will charge a 3% fee per billing cycle charge.

*Full terms and condition can be found in the Membership contract. Please click on the Membership page at the bottom of this FAQ’s page for more information about Memberships/Subscriptions.

This is so that we have enough notice to have the studios ready and available for your requested session. If you need a session sooner than 12 hours advance notice, please email us letting us know of your request and we will try to accommodate, however, we do not make any promises that the time requested will be available or that the studio needed is available. From time to time other instructors may be utilizing one or both of the studios or we may be hosting a training session. Deep Cleaning and maintenance are also conducted regularly during non-session hours.

The CORE Movement Studio will follow all local guidelines during times of severe weather. We will also follow the Conroe ISD school closure schedule when related to extreme weather ( torrential rains, flooding, hurricane, tornadoes , wild fires etc) will we try our best to update clients of cancellations via phone, text, and or email. We will also try to update our social media sites of such cancellations. If we decide to close due to weather your class credits will be refunded to you. Please use your best judgement before going out in bad weather, if you are unsure you want to risk driving in such weather, we strongly incourge you to resechule your class for another day & time or cancel your booking before the 12 hour cancellation policy begins.

Class space is limited to 3 clients max and may require a minimum regular attendance of 2 in order to continue holding ongoing classes. Classes that consistently have low turn out can be changed to other class types or levels or cancelled completely at Mgmt.’s discretion. All class credits will be refunded in the event of class cancellations by Mgmt. Clients signed up for those classes will be notified by phone, text , and or email. Please make sure you do not have us blocked as SPAM . Class credits will be returned to use for other class dates only and will be given an extended expiration date.

Private sessions are great for beginners, as you can take your time learning at your own pace the movements, the positions, and terminology, but it is NOT a requirement.

Private sessions allows for greater strength & development in your practice at ANY time. Having someone who is focused and assesses your alignment throughout the whole session can help you spot improper alignment and learn to fix imbalances and target your specific goals. I do offer a 1 time package - New Client Discount as an introduction to privates sessions (see the Deals & Discount page at the top).

To often Large Group classes ( 8 to 12 or more clients in a class) can be challenging for an instructor who is having to manage all those bodies moving at once. Realistically 1 instructor is not able to watch all those bodies in class and will miss when some clients are not in proper alignment for the movement. Not being aligned or having improper form during movement can lead to the body making compensations elsewhere. It is also easy to fall into mindless movement patterns ( where you are moving but not actively working the proper muscles). Additionally, bad form or not using the proper tension/weight load for YOUR body can lead to injuries down the road.

At the CORE Movement Studio our Group classes are limited to 3 clients per class MAX! This makes our Beginner and FOUNDATIONS classes great for those who are new to the Pilates or have injuries, limitations, or any restrictions.

Yes, however, it depends on many factors:

How far of a commute would it be and what is the time of commute during your requested session?

What equipment do you already own at your location? ( Reformer, Chair, Barre, TRX, Etc.)

How often do you want to train?

~Pricing would be determined on a case-by-case request.

Unfortunately Pilates & Gyrotonic Method lessons do cost more than many other fitness regimes. The main reasons for such is due to the costs and time commitment associated with becoming certified and licensed to teach these methods. My trainings cost multiple thousands of dollars and took over a year to complete. My regular continuing education costs hundreds to thousands of dollars annually and is required to stay certified and licensed.

The Pilates reformer towers we have in our studio were $7,000.00 each! Our EXO chairs are in the thousands. Replacement parts, springs, props, medical grade disinfecting supplies and overhead are also costly investments. Insurance is another major cost. And lastly due to our Boutique setting of smaller class sizes, our costs can not be offset like they can at big box franchise locations with a dozen or more clients.

Pilates can give you a whole new body thus it is an investment in your long term health. How much is that worth to you? Pilates lessons are similar to PT rehab sessions or massages which are also costly.